Members can get an interpreter at no cost to talk to your doctor or health plan. All you need is your member ID # (contact student health service for this number), and date of birth.Important information for California membersįree language assistance is available for dental members in the state of California to ensure that residents with limited English language skills are able to access services available to all members. With the click of a mouse, you have immediate access to your plan information.
Be familiar with your copayment schedule to determine your costs for dental services.call early for routine dental care for the best availability of appointment times.Verify with your plan dentist that you are on their roster before making a dental appointment.Before dental services are provided, please review you copayment schedule so you will know your out-of-pocket costs for various dental services.Your dental plan is simple to use when you follow these steps:.Each time you call your plan dentist to make an appointment make sure you confirm that you are on their roster.Selections must be submitted to us by the 15th of the month in order to appear on the dentist’s patient list (roster) for the first of the following month. Once you have selected a plan dentist, please call our customer service at 80 with your selection.Choose the plan you enrolled in from the list (Prepaid Plan- Heritage MO). You can search for a dentist by typing in your group ID 915511. You have the opportunity to change your assigned dentist once a month.If you do not know the dentist you currently assigned to, please call customer service at 80 with you member id # (contact student health for this number).To receive benefits from the plan, you must be treated by your selected plan dentist. Every member must be assigned to one of the network dentists.
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